Always look first in FAQ (frequently asked questions), it gets you an answer the quickest. Email support has been discontinued. Newly support is provided via FACEBOOK. In case of requests please don't forget to include that you are from MENDELU. If your enquiry is related to new password or account activation, you have to send us a screenshot from IS where we can see your registration email address (e.g. go to email section and take pic of the FROM field)..